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messagestool [2007/09/19 09:03]
faltin created
messagestool [2007/09/27 17:27] (current)
faltin
Line 1: Line 1:
 ====== Messages ====== ====== Messages ======
  
-The messages tool is ... FIXME+{{tools:​messages.png|}} ​The messages tool is where you can publish operational messagesThe messages will be visable on the home page of NAV. 
 + 
 +The messages tool has four tabs, where the three first display messages (and let you edit them), the last tab is for adding new messages: 
 + 
 +   * Active: Shows a list of all active messages. An active message is a message that currently is displayed onm the NAV home page  
 +   * Planned: Shows a list of all planned messages. A planned message has not yet reached its "​publish from" timestamp. 
 +   * Historic: Shows a list of all historic messages. A historic message is a message that is expired, i.e. the "​publish to" timestamp is passed.  
 +   * Create new: This is the place for adding a new message. 
 + 
 + 
 + 
 + 
 +===== Creating a new message ===== 
 + 
 +The form shows the following field, mandatory fields indicated by star (*) 
 + 
 +^ Title* | Give your message a title. Visible on the home page | 
 +^ Description* | Describe your message. Visible on the home page |  
 +^ Technical description | Give further details if you like. Not visible on the home page. | 
 +^ Publish from* | Time the message is first published. Default value is now.| 
 +^ Publish to* | Time the message will expire. Default value is one week from now. | 
 +^ Select maintenance tasks for this message | Optional. You may couple this message to one or more maintenance tasks. | 
 + 
 +===== The home page view ===== 
 + 
 +If the new message has "​publish from" set to now it will be visible on the the home page. Technical description 
 +will not be shown on the home page, you need to click on the meassage to get this detail. It is only 
 +available for logged in NAV users (depends on your authorization rights). 
 + 
 +===== Edit a message ===== 
 + 
 +As a NAV user (with rights) you may edit a message. All data can be changed in edit mode.  
 +You may also expire a message immediately by using the "​expire now" button. An expired message will not 
 +be visable on the home page. You cannot undo the expire. 
 + 
 + 
 + 
 + 
 +===== Followup ===== 
 + 
 +For a given case there may be a development that should be posted. To keep thread a follow up can be created. 
 +Enter edit mode of the original message and click on follow up. 
 + 
 +The original message will no longer be visible, only the follow upIn view mode you can follow the thread by 
 +clicking in the "​replaces message"​ field. 
 + 
 + 
 + 
messagestool.1190192596.txt.gz · Last modified: 2007/09/19 09:03 by faltin